Served Broken Glass

Posted by Chefview on 5/19/2009

I was served iced tea in a broken glass. The ice in the glass was 3/4 of the size of the glass and totally blocked my view until I had consumed most of the iced tea. The break was significant and located at the very top of the glass. It measured 4 inches in an "L" shape across the top. When showed to the manager she stated it was not serious because a straw had been provided to drink from...she was totally dismayed by my concern. Additionally, the service was very slow and it took the manager 10 minutes to come to my table. This is a dangerous restaurant. Based on the managers lack of concern about the glass...I can only immagine the lack of concern for the food preparation.